Apple to Manufacture Phone Repair Tools and Parts in the United States

Bhavya

Editor

posted on 6 months ago — updated on 1 second ago

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Apple, the tech giant, is on the verge of a significant announcement. In an unprecedented move, it plans to make parts, tools and repair manuals for its products accessible to independent repair shops and even everyday customers in the United States. This initiative is seen by many as a significant shift in the company’s policy, which previously restricted these resources to its authorised service centres only. The move is expected to enhance consumers' ability to get their Apple devices repaired, offering them more options while also boosting the independent repair industry.

the tech giant's commitment to extend the longevity of its devices and as a response to the Right to Repair movement.

Apple Inc., the multinational technology company known for its iPhones, iPads, and MacBooks, is taking a significant step forward in its repair services. The company has announced plans to make genuine Apple parts, tools, and repair manuals available to independent repair shops and customers in the United States. This groundbreaking decision comes amidst growing demands for a more comprehensive 'Right to Repair' from consumers and independent repair businesses.

The move is expected to provide customers with more options for reliable repairs on their Apple devices and has been welcomed by independent repair shops that have previously struggled with access to official Apple parts and tools.

“This is a major win for consumers who will have more choices and for the independent repair shops who have been fighting for fair access to Apple parts and tools,” said Gay Gordon-Byrne, Executive Director of The Repair Association.

Currently, if an Apple product breaks or requires a battery replacement, customers typically need to set up an appointment at an Apple Store or a mail-in repair through Apple's website. The new program, however, aims to make repairs more accessible by allowing consumers and third-party repair shops to fix common issues like cracked screens or faulty batteries themselves.

According to a 2020 report by US PIRG, a federation of state Public Interest Research Groups, 2 out of 3 U.S. voters support the Right to Repair. This indicates a strong public sentiment for manufacturers to provide consumers and independent repair shops with access to necessary tools and parts for repair.

“By providing parts and resources to independent repair shops, Apple is taking a significant step towards a more sustainable future,” said Nathan Proctor, U.S. PIRG's Right to Repair Campaign Director.

Apple's move to expand its repair services aligns with its sustainability goals. The company has set an ambitious target to become carbon neutral across its entire business, manufacturing supply chain, and product life cycle by 2030.

Despite the positive reception of Apple's announcement, some critics argue that more needs to be done to ensure a true Right to Repair. They believe that tech companies should not just provide parts and tools, but also open their software and diagnostics to independent repair shops.

Regardless, Apple's decision marks a significant change in the tech industry and may inspire other tech companies to follow suit.