In case of major flight delays, passengers should first reach out to airlines for assistance and compensation. Airlines are obliged to offer meals, refreshments, and accommodation during long delays. If unsatisfied, passengers can raise a complaint with the aviation regulator, DGCA.
What should be the course of action in case of major flight delays?
A SpiceJet flight to Mumbai was delayed for 15 hours, leaving over 190 passengers stranded at Bengaluru airport. The airline failed to provide a proper explanation for the delay. What do you think should be the course of action in such situations?
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